This is a new “Stay Safe” beginning for everyone.
Here at Kiln Farm Nursery our shop doors are now closed. We want people to be sensible and our staff to be well. At the same time, we want to do our best to support our community, especially older people and those who are on their own and cannot get out. So, we are implementing a pre-order, safe collection service and delivery for those in the self isolating or vulnerable categories.
Unfortunately we find that we are in a position that we have to say the following.
We will not tolerate abuse or rudeness of any kind. We have CCTV and you will be reported to the Police.
Please remember that we are working very hard and very long hours to serve you during this pandemic. Our gates are shut and we cannot take any payment at the gate. There are no exceptions.
ORDER, COLLECTION AND DELIVERY SERVICE
Please click on the link called "staying safe" to find out all about our processes and procedures. We are swamped with orders and want to make sure that those most in need receive our deliveries so if you are at all able or have someone who could collect for you please consider our SAFE COLLECTION SERVICE at the gate. You need not have any contact with us - We simply 'shout' from a distance to ask your name and place your order on a table for you to collect.
We offer a Food Service
You can call us on the food line 01473 333309 Monday to Friday 9.30am until 2.30pm. If you hear a message saying the mailbox is full it is because we are on the phone and you need to keep trying. There is no option to leave a message.
Please click the box labelled Fruit and Veg to find out about our availability.
We offer a Plant and Gardening Product service
You can ring Paul 07702 489338 or Ruth 07746 946208 between 12 and 4pm Monday to Saturday and leave a message.
We will get back to you once we have dealt with the food orders. Please understand that we are trying to prioritise the food orders as we want to care for those in our community. It may take us a couple of days to come back to you for plant orders but we are doing our absolute best. Please only leave one message on one of our phones.
Please click the box below labelled seeds, plants and compost to find a brief summary of our items.
Please be patient. There are not many of us but we are all working as hard as we can to help you!